Delete your Valora account

Delete it inside Valora

1. Open Valora and sign in to the account you want to delete.
2. Open More, then Your data.
3. Select Delete my account.
4. Complete the recent sign-in check and type the confirmation phrase shown in the app.
5. Confirm permanent deletion.

What is deleted

• Your Valora login and cloud account data.
• Tracking, cycle history, journals, photos, generated writing, reports, chat history, and saved memory associated with the account.
• Pilot access, optional pilot-usage records, and purchased message credits associated with the account.

What may be retained

Stripe may retain transaction records required for financial or legal purposes. Valora may retain a minimal non-health deletion receipt so delayed billing events cannot recreate the account. Messages you separately sent to the developer may remain as correspondence. These exceptions are described in the Privacy Policy.

Paid subscriptions

Deleting the account cancels an active Valora web subscription so it does not renew. Deletion does not automatically issue a refund. Google Play subscriptions, once offered, must also be managed through Google Play according to the purchase terms shown there.

Cannot access the app?

You can start an external deletion request by emailing the developer from the address connected to your Valora account. Include only the account email and the words “Delete my Valora account.” Do not send symptoms, journal entries, or other health information.

Identity verification may be required before deletion so another person cannot delete your account.

Delete health history but keep the account

Valora also provides a separate in-app health-data deletion option under More and Your data. That option removes health history while preserving the login and necessary commerce records.